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Serviceblazer Alright, Alright, Alright — How to Do Proactive Maintenance Right with Agentforce Shankari Sivanathan May 13, 2025 Agentforce prevents breakdowns before they happen — saving time, cutting unexpected downtime, and helping customers keep their cool. Automation Digital Transformation Future of Work
Agentforce 8 Questions to Build Your First Agentforce Use Case 3 authors May 5, 2025 Find out how a well-planned use case workshop can help you make the most of Agentforce. Here are the questions we use to guide our customers. Automation Digital Transformation Future of Work
AI Agentforce: 4 Tips to Get Started Emily Winslow April 28, 2025 Success with Agentforce requires the right people, data, and strategy. Our customer success experts share their tips to help you get started. Automation Customer Relationships Digital Transformation
Commerce Let’s Talk About Tariffs and How to Protect Your Profit Margins Lauren Wallace April 18, 2025 At a time when so much of your business is outside your control, there are ways to help cut operational costs and protect profit margins. Automation Commerce Customer Relationships
Service Cloud Blog 4 Ways to Get Your CRM Ready for AI-Driven Customer Service Dr. Ruby Kandah April 15, 2025 The right architecture can make or break your AI strategy. We switched to Salesforce to make sure we could. AI Automation Service Cloud
Service Cloud Blog 4 Steps to Evolving Your Service Strategy with AI Agents Matt Kravitz April 10, 2025 Identify your service strategy and see how AI agents can be better together with your service team Automation Digital Transformation Future of Work
AI How Cloud23 Used Agentforce to Build the Perfect AI CRO Jemma Byrne April 7, 2025 What started as a simple automatic salary register has grown into one of the company’s most valuable executives with Salesforce AI. Automation Data Culture Digital Transformation
Marketing How Agentic Marketing Automation Will Bring a New Era of Efficiency Ron Pereira April 4, 2025 We examine how AI can help you reimagine your marketing workflows and reach customers in more personalized ways Automation Marketing Cloud CMO
Slack Why Is It So Hard To Get Work Done? Employees crave order. We’ve heard this firsthand from our global customers. Instead of forcing people to leave their workspace and hunt down answers, why not deliver an experience where AI brings them the right insights at the right time? Automation Digital Transformation Future of Work
Marketing How Delta Dental of Arizona Modernized its Member Experience with Salesforce Data and Marketing Cloud Sachin Shenolikar March 21, 2025 Learn how the dental payer went from simple email campaigns to personalized journeys that brought in results Automation Healthcare and Life Sciences Marketing Cloud